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The Citizens Bank of Philadelphia Universal Banker Ocean Springs / 3609 in Ocean Springs, Mississippi

This Position is for a Universal Banker with a bank location in Ocean Springs, MS. Typically 8:00 to 4:30 Monday through Thursday; 8 to 5:00 Friday.

Duties and Responsibilities include: Provide service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments; Process all new account transactions; Assist customers in their selection of various accounts and services; Cross-sell the banks products and services; Open, maintain, and close all account types; Ensure complete customer understanding of rates and FDIC insurance for depository accounts; Assist with questions or concerns regarding accounts, products, services or transactions; Assist with additional services and products such as online banking, mobile banking, remote deposit capture, ATM and debit cards, etc.; Perform traditional teller functions by accurately processing checking and savings deposits, withdrawals, loan payments, cash advances, etc.; Answer basic customer inquiries regarding rates, service charges and account histories while complying with disclosure requirements; Perform additional teller functions, buying and selling currency as needed, balancing vault/drawer, maintaining currency logs and target cash. Keep informed of changes in bank services and procedures in order to be effective in meeting customer needs in a friendly, accurate, and fast manner; Performs all job functions in compliance with the requirements of banking laws and regulations; Performs other duties as required by supervisory personnel.

Requirements and Qualifications include: High School Diploma or Higher; 1 to 3 years of experience as a Universal Banker, New Accounts/CSR or similar position in an FDIC Insured Financial Institution or similar work environment; Exceptional verbal and written communication skills; Exceptional customer service and sales background; Extensive knowledge and use of Microsoft Office and other PC applications.  Ability to work in different environments (float between branches)

VEVRAA Federal Contractor and would like priority referrals of protected veterans.

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