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Expeditors Air Export Agent in Manchester, United Kingdom

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals

  • 250+ locations worldwide

  • Fortune 500

  • Globally unified systems

  • Ensure smooth and timely freight process flow

  • Ensure accurate and timely data entry into our operational system

  • Track and Trace Air Export Files and reporting

  • Ensure arrival notices are communicated to overseas and customers

  • Ensure accurate and timely client and vendors billing.

  • Interact with our customers in arranging their international shipments, meeting customer service standards.

  • Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved).

  • Meet compliance at all times to regulations internal and external in accordance with government regulations.

  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity

  • Ensure all customers standard operating procedures in place and updated in the DLSOPs

  • Meet KPI standards in accordance with the Company’s procedures

  • Overseas communications, timely responses to emails and requests (internal and external)

  • Escalation of problems to Management when necessary.

•IATA Certification (preferred)

•Experience in a similar role preferred but not essential 

  • 23 Days holiday

  • Private Medical Insurance

  • Dental and Optical cover

  • Employee Stock Purchase Plan 

  • Training and Personnel Development Program

  • EAP

All your information will be kept confidential according to GDPR guidelines.

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