DHL Global Forwarding Customs Operations Agent-FTZ in El Paso, Texas


Job Title: Customs Operations Agent - FTZ

Job Location: El Paso, TX

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at

We have an exciting opportunity for a Customs Operations Agent - Foreign Trade Zone (FTZ) division to process entries, monitor cargo and provide top notch customer service. This position will be based at our El Paso, TX location.

Key Responsibilities :

  • Process FTZ entries and maintain files

  • Monitor cargo arrival and availability

  • Coordinate delivery of the freight to the zone

  • Track and monitor shipments from pre-alerts

  • Arrange hot shipment deliveries from pre-alerts

  • Provide customer service

Skills / Requirements :

  • Basic understanding of Microsoft applications

  • Utilize Microsoft Outlook ( email/scheduling reminders/archiving)

  • Utilize Microsoft Word to create/edit and proof documents

  • Utilize Microsoft iShare to open, navigate, and read documents.

  • Maintain positive and professional customer relationships

  • Ability to communicate status updates and resolve as outlined in policy and procedure

  • HS diploma or GED required

Our Vision : The Logistics Company for the World

Our Mission : Excellence. Simply Delivered.

Our Purpose : We connect people, improving their lives.

Our Values : Respect & Results

Our Goals : Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

WHY JOIN our DHL team ?

At DHL, you will be part of a strong team that respects its employees, society and environment.You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL.We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance.DHL offers highly competitive compensation, incentive, and bonus plans.

In addition, DHL offers the following:

  • Paid time off: Holiday, Float Holiday, Vacation, and Sick

  • Medical, Prescription, Dental, and Vision plans

  • 401K plan with a match

  • Employee Discount plan

  • Tuition Assistance Plan

As the world’s leading logistics company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.We will always enable you to take on responsibility and encourage your growth, personally and professionally.

Work Authorization :

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.