Employee Services Consultant II

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Employee Services Consultant II

Salary

$59,102.00 - $79,323.00 Annually

Location

MI, MI

Job Type

Certified-Regular Civil Service

Job Number

20230413119902HRJS

Department

Human Resources Dept

Opening Date

05/17/2024

Closing Date

5/31/2024 11:59 PM Eastern

Bargaining Unit

9000-Non Union Salary Regular Service General

• Description

• Benefits

Description

The Employee Services Consultant class includes all positions whose duties are to perform and support the application and execution of established policies, procedures and processes. The Employee Services Consultant must have a detailed understanding of the knowledge, and theory of Human Resources and Relationship Management. Human Resources Assistants and Employee Services Consultants in a lower series report through this position.

Examples of Duties

• Answers questions as a knowledgeable resource in one or more HR functional areas.

• Assists with training newer professional and technical staff.

• Assist with the development of employee engagement initiatives through data analysis, consultation, and action planning to drive organizational effectiveness.

• Assists with creating and establishing HR best practices regarding onboarding strategies, talent retention, and absence management programs.

• Collaborates with internal and external key stakeholders to develop and implement change management initiatives, and human resources policies and programs in support of city-wide initiatives.

• Conceptualizes and develops HR strategies, processes and procedures to increase customer service efficiencies.

• Develops a good working knowledge of assigned business areas and the operating processes and procedures within the City.

• Develops goals, objectives and performance metrics.

• Develops, recommends, and implements personnel policies, procedures, and programs consistent with city, state, and federal laws and regulations.

• Interprets city policies, procedures, collective bargaining agreements, laws, and regulations that affect business areas.

• Investigates employee relations and workplace concerns related to workplace violence, discrimination and harassment to ensure fair, consistent and equitable treatment of employees.

• Manages assigned special projects and programs.

• Proactively develops solutions; facilitates problem solving among different individuals/groups to reach effective outcomes.

• Provides human resources consultation and support services including, but not limited to employee relations, position management, employee engagement, and employee development.

• Provides interpretation, guidance and training in the application of city rules and regulations as they apply to employee relations and human resource policies.

• Serves as a liaison between the Human Resources Department and assigned customers by communicating and facilitating Human Resources needs.

• Works independently to define and meet customer needs, facilitating innovation and exploration of non-traditional ideas.

Minimum Qualifications

Education

Bachelor's degree with major in human resources, business, management, organizational development, or Human Resources.

Experience

Employee Services Consultant II – Increased levels of responsibility and two to three (2-3) years of human resources experience in any combination of the following components: compensation, recruitment/staffing, benefits, human resources, employee relations, talent development, performance management and organizational development.

Supplemental Information

Evaluation Plan

• Interview: 70%

• Evaluation of Training, Experience & Personal Qualifications: 30%

• Total of Interview and Evaluation T.E.P: 100%

  Additional points may be awarded for:

• Veteran Points: 0 – 15 points

• Detroit Residency Credit: 15 points

  LRD: 05/15/2023

EMPLOYMENT BENEFITS

The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:

HEALTH

• Medical - Eligible for hospital, surgical, and prescription drug benefits.

• Dental

• Vision

INSURANCE

• Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.

• Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

PAID TIME OFF

• Sick Leave

• Vacation

• Holidays

OTHER LEAVE BENEFITS

The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,

RETIREMENT BENEFITS

City Employees Retirement System

As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:

• Completion of thirty (30) years of service;

• At age sixty (60) if you have at least ten (10) years of service, or

• At age sixty-five (65) with eight (8) years of service.

• In the event of disability, other eligibility rules apply);

• An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;

• Employees are vested after ten (10) years of service, regardless of age.

ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.

Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.

Agency

City of Detroit

Address

Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226

Website

http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job

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